Information Gift

Web Usability for Senior Citizens

The Nielsen Norman Group has a report called Web Usability for Senior Citizens: 46 Design Guidelines Based on Usability Studies with People Age 65 and Older; $125 for a single report, $260 for copying/distribution within org rights:

Of interest to me in this study was that senior citizens have reduced motor skills, so interfaces that rely on fine motor control (dhtml/hierarchical menus, pull-down menus, small text links, etc.) were difficult for this user base. (I've noticed many non-seniors have high error rates using the hierachical menu systems found in mac and win OS)